Customer Service Assistant

£10.00 Per Hour

AREA: Albrighton, Wolverhampton

TYPE: Temporary to Permanent

OUR REFERENCE: S17522TA

THE COMPANY

Our client is an internationally recognised and award-winning brand who are currently experiencing a period of growth. Are you motivated, enthusiastic and looking for a challenge? Our client, an established business based in Albrighton are recruiting for a Customer Service Assistant. This is a fantastic opportunity for someone social media savvy who wants to work for a premium business in a busy, fast paced role.

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REQUIREMENTS

You will have a background in a customer service environment and be organised, have excellent written English language skills as well as the attention to detail to double check your work and the work of others. You will be polite and have a friendly manner, experience of dealing with queries and he hardworking and professional at all times. Knowledge of working with US and Overseas suppliers would be an advantage.

THE ROLE

We are looking to recruit an experienced, hard-working and professional Customer Service Assistant for a busy customer service department. You will be responsible for logging and replying to complaints/customer enquiries via email and telephone. Queries can be broad ranging from very technical queries to queries regarding deliveries. You will be office based initially whilst training with a view to some working from home once the probationary period is completed.

COMPANY BENEFITS

Offering a salary of £10.00 per hour. This is a permanent role or could be a temporary to permanent opportunity. The customer service department is open from 8.30am – 11.00pm. You will work on a rota basis covering daytime and shifts as well as evening shifts. Evening work will be done from home. This will also include some weekend work. Onsite parking and canteen, lovely office surroundings and 23 days holiday plus bank holidays.

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